Privacy Policy

WizaadTech is a technology solutions company based in the United Arab Emirates, providing ERP and CRM implementation, custom web and app development, call centre solutions with AI voice agents and chatbots, custom internal tools and AI automation, IP telephony and CCTV infrastructure, and business intelligence and reporting.

In this policy, "WizaadTech", "we", "us", and "our" refer to WizaadTech. For any privacy matter, you can reach us at info@wizaadtech.com.

We keep data collection to a minimum. We collect personal information only when you choose to share it with us, and basic technical information that is created automatically when any website is visited.

Information you give us directly:

• Your name, email address, phone number, and company name when you email or call us.
• The contents of any message, enquiry, or document you send us about your project.

Information collected automatically:

• Standard server log data such as your IP address, browser type, device type, and the pages you viewed. This is generated by the web hosting infrastructure for security and reliability.
• Essential cookies or similar storage that the website framework may set to make the site function correctly. We do not use advertising or cross-site tracking cookies.

We do not currently run third party analytics, advertising pixels, or an automated contact form on this website. If that changes, we will update this policy before doing so.

We use the information you provide to:

• Respond to your enquiry and have a conversation about your needs.
• Prepare proposals, quotes, and deliver the services you ask us for.
• Keep records of our correspondence and contractual relationship.
• Maintain the security, performance, and reliability of our website.
• Comply with our legal and regulatory obligations.

We do not sell your personal information, and we do not use it for automated decisions that produce legal effects about you.

Where required, we process your personal information on the basis of your consent (which you give by contacting us), the performance of a contract or steps taken at your request before entering a contract, our legitimate interest in running and securing our business, and compliance with applicable law in the United Arab Emirates.

We treat your information as confidential and share it only where necessary:

• With trusted service providers who help us operate, such as our web hosting and email providers, who are bound to protect your data.
• Where a project requires it, with software platforms we implement on your behalf, only with your knowledge.
• Where we are required to do so by law, regulation, or a valid legal request.

We do not share your personal information with third parties for their own marketing.

Our hosting and email infrastructure may store or process data on servers located outside the United Arab Emirates. Where this happens, we take reasonable steps to ensure your information continues to be protected to a standard consistent with this policy.

We keep personal information only for as long as we need it for the purposes described above, including to maintain our business records and to meet legal, accounting, or reporting requirements. When information is no longer needed, we delete it or securely anonymise it.

We apply reasonable technical and organisational measures to protect your information against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, so while we work to protect your data, we cannot guarantee absolute security.

Subject to applicable law, you can ask us to:

• Access the personal information we hold about you.
• Correct information that is inaccurate or incomplete.
• Delete your information where we no longer have a reason to keep it.
• Restrict or object to certain uses of your information.
• Withdraw consent at any time, where we rely on consent.

To exercise any of these rights, email us at info@wizaadtech.com. We may need to verify your identity before acting on a request.

Our website may link to external websites that we do not control. This policy does not apply to those sites, and we encourage you to read the privacy policy of any website you visit.

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us with information, contact us and we will delete it.

We may update this policy from time to time to reflect changes in our practices or for legal reasons. The "last updated" date at the top of this page shows when it was last revised. Significant changes will be reflected on this page.

This policy is governed by the laws of the United Arab Emirates, and any disputes relating to it are subject to the jurisdiction of the competent UAE courts.